How the Privacy Hero VPN works

    When the Privacy Hero router is connected to your ISP router, your devices will either be part of the protected network - meaning they are protected by Privacy Hero - or the exposed network, meaning they are connect to your ISP network and are not protected. It is important to move any devices from the exposed network to the protected network so your internet traffic is secure.

    Here’s a look at how the Privacy Hero router handles protected and exposed devices on your home network.


    Protected Devices

    Traffic from a protected device travels to your router as per usual. However, the Privacy Hero router is able to identify your traffic before it makes its way to the internet. Once the traffic is identified, the Privacy Hero router can decide how to protect it based on the type of traffic it is:

    Traffic Type Determined by… How it’s protected…
    Streaming Automatically detected as streaming traffic
    • Prioritized for speed 
    •  DNS encryption
    VPN Protected You decide which devices are protected by VPN
    (By default, all devices assigned to the
    "Shared" profile are VPN protected)
    • Protected by VPN 
    • DNS encryption
    Regular
    Any traffic that isn't streaming, gaming, or VPN protected
    •  DNS encryption

    The traffic, now protected by the Privacy Hero router, continues through your regular ISP router and onto the Internet.

    Exposed Devices

    The Privacy Hero adapter is unable to intercept traffic from exposed devices. As a result, traffic from exposed devices travels through your regular home router and onto the internet without any form of protection. Devices on the Exposed Network are unable to benefit from any of the Privacy Hero Router's features including VPN Protection.