How to Enable VPN Passthrough on your Router
VPN passthrough is a setting on your router that allows vpn traffic to "pass through" it.
In order to connect to a VPN, your router's settings will need to allow for VPN passthrough. On most routers, VPN passthrough is enabled by default - however, if you're experiencing issues connecting to our VPN, you may need to enable VPN passthrough manually. This issue is common with cable modem/routers provided by your internet service provider.
This article will walk you through the process of enabling VPN passthrough on your router.
Identify the make and model of your device. You can visually inspect your device to find this information.
Search online for your router's manufacturer and access their support website. From the support website, search for the term "vpn passthrough". You should find an article detailing how to enable vpn passthrough for your specific device.
Note: You can also try searching online for your router's make and model coupled with the term "vpn passthrough".
As an example so that you know what to look for, here is a support article detailing VPN passthrough for an ARRIS TG862 modem/router.
Follow the instructions to enable VPN passthrough on your router. Once complete, you should now be able to successfully connect to a VPN.